ILLUSTRATE® — Terms of Service

Last Updated: October 10, 2026

1. Overview

Welcome to ILLUSTRATE®. This website is operated by ILLUSTRATE® and provides access to our clothing collections, products, and related services.

By accessing our website or purchasing from our store, you agree to these Terms of Service and our applicable store policies.

2. Products and Availability

We make reasonable efforts to accurately display our products, including descriptions, images, colors, sizes, and prices.

Product appearance may vary slightly depending on screen settings and manufacturing variations.

We reserve the right to update product information, pricing, and availability, subject to applicable law.

3. Preorders

Products in THE FIRST STROKE collection are offered on a preorder basis.

By placing a preorder, you acknowledge that the merchandise is not available for immediate shipment.

Estimated shipping is 4–6 weeks from the date of purchase.

This estimate is not a guaranteed delivery date.

If an order cannot ship within the communicated timeframe, we will notify affected customers and provide the options required by applicable consumer protection laws.

4. Final Sale and Refunds

Preorder purchases are final sale for change-of-mind cancellations, returns, and exchanges, except where required by law.

Customers retain all applicable rights regarding delayed shipments, defective merchandise, incorrect products, and unfulfilled orders.

For additional details, please review our Return and Refund Policy.

5. Orders and Payments

By placing an order, you agree to provide accurate billing, shipping, and contact information.

Prices and applicable shipping charges and taxes will be displayed during checkout.

Payment is processed through the payment methods made available at checkout.

We may decline or cancel orders in circumstances permitted by applicable law, including suspected fraud or inaccurate order information. If payment has already been collected for an order we cancel, an appropriate refund will be issued.

6. Shipping

Shipping estimates and fulfillment details are described in our Shipping Policy.

Customers are responsible for providing accurate delivery information.

ILLUSTRATE® will address shipping errors, losses, and delivery disputes in accordance with applicable law.

7. Intellectual Property

The ILLUSTRATE® name, original artwork, designs, graphics, photographs, and website content are owned by ILLUSTRATE® or used with permission, as applicable.

You may not reproduce or commercially exploit our protected content without appropriate authorization.

8. Website Use

You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or engage in fraudulent transactions.

We may restrict access to the website where reasonably necessary to protect our customers and operations.

9. Privacy

Our collection and use of personal information are described in our Privacy Policy.

10. Changes to These Terms

We may update these Terms of Service periodically. Changes will be posted on this page with an updated revision date.

Changes will not retroactively eliminate rights customers have under applicable law.

11. Contact

For questions about these Terms of Service, please contact ILLUSTRATE® using the contact information provided on our website.

ILLUSTRATE®

Made to Be Heard.